Frequently Asked Questions
Everything you need to know about your wearable art journey.
How long does shipping take for my order?
Standard shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please contact our support team to initiate a return or exchange.
Are your clothing items true to size?
Yes, most of our items are true to size. We recommend checking the detailed size guide available on each product page to ensure the perfect fit before purchasing.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my Paint by Numbers garments?
To preserve the quality of the prints and fabric, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid ironing directly on any printed graphics.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.